Effective Date: 01/01/2025
At Travel Friendly, we prioritize delivering a smooth and hassle-free travel experience. Please read our cancellation policy carefully before making any bookings.
1. General Cancellation Policy
- All travel packages and services booked through Travel Friendly are strictly non-refundable.
- Only hotel and flight bookings are eligible for refunds, which will be processed according to the policies of the respective service providers.
2. Hotel & Flight Booking Cancellations
- Cancellations for hotel and flight bookings must be submitted in writing via email only at [email protected].
- Refunds for hotel and flight cancellations are subject to the cancellation policies of the respective airlines or hotels.
- The refund amount and processing time depend entirely on when and how the service provider processes the cancellation.
Important Notes:
- Travel Friendly will not charge any additional cancellation fees but will deduct any charges applied by the airline or hotel.
- Refunds will be processed to the original payment method once we receive the refunded amount from the provider.
- Processing times may vary depending on the respective provider’s policy.
3. Non-Refundable Services
- Tour packages, customized itineraries, visa services, and other travel-related services are strictly non-refundable.
- No refunds will be issued for no-shows, last-minute cancellations, or partially used services.
- Promotional offers, discounted bookings, and special deals are also non-refundable.
4. Force Majeure
Travel Friendly is not responsible for cancellations caused by circumstances beyond our control, including but not limited to:
- Natural disasters (earthquakes, floods, hurricanes)
- Political unrest or government restrictions
- Pandemics or health emergencies
- Airline or hotel operational issues
In such cases, refunds (if any) will strictly depend on the policies of the respective service providers.
5. Contact Us
For any questions or cancellation requests, please contact us:
Travel Friendly
202, I Main Rd, Arekere MICO Layout 2nd stage, Bengaluru, Karnataka 560076
Email: [email protected]
Phone: +91 6360763005